Enter the names
Enter the name for the main certificate exactly as it should appear. Add the included partner certificate if desired and select any additional certificates or accessories.
ORDERING HELP · COUPON REDEMPTION
How to order
A clear step-by-step guide for personalising your certificates and redeeming a voucher or coupon.
THREE SIMPLE STEPS
Choose, personalise and complete
Add to cart
Review the selected title and options, then choose “Add to cart”. Continue to the cart when all names and additions are complete.
Apply the code
Paste the redemption code from your voucher into the coupon field and choose “Apply coupon”. The applicable voucher amount is deducted automatically.
Personalise your order
Use the redemption code rather than a voucher order number. Copying and pasting avoids confusion between characters such as zero and the letter O.
Check the cart
Confirm the correct title, names, partner certificate and any chargeable accessories before checkout.
Use the correct email address
Your email address is essential for order confirmation and access to the personalised digital documents.
NEED HELP?
We will help with the order
If a correctly copied code produces an error, contact us with the code and a short description. Do not publish the code publicly.
YOUR FAIRYTALE STARTS HERE
Choose your Neuschwanstein title
Let us prepare the certificate in your chosen name.
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